AI at Stellar: How We’re Using Artificial Intelligence to Supercharge Workflows

Hey, folks! Stellar is all about making your work life easier and more efficient. We’re not just talking about automation; we’re talking about the future—Artificial Intelligence, or AI for short.

Why AI is a Game-Changer

Look, AI isn’t just some sci-fi concept anymore. It’s here, and it’s revolutionizing everything from engineering to customer service. The best part? You don’t need to be a tech wizard to get in on the action. We’ve been experimenting with AI across different departments at Stellar, and let me tell you, it’s a game-changer.

How We’re Using AI

Sales and Customer Success

Imagine this: You’re about to hop on a call with a client. Normally, you’d spend a ton of time prepping, right? Well, with AI, we’ve cut that prep time down to almost nothing. We’ve got workflows that pull up all the essential info about the client, analyze their needs, and even suggest talking points—all before you even dial their number.

Onboarding and HR

HR is flooded with forms and surveys, man. It’s a lot. But guess what? AI helps us make sense of all that data. We’re talking about analyzing employee sentiment, streamlining the onboarding process, and making sure nothing slips through the cracks.

Technical Support

Tech support is crucial, and AI is making it even better. We’ve got a ChatGPT-powered bot that helps troubleshoot issues in real-time. It’s like having an extra team member who never sleeps and is always ready to help.

Content and Video

Content creation is an art, but it’s also time-consuming. AI helps us summarize articles, create blog outlines, and even draft video scripts. It’s like having a co-writer who’s always on point.

PR and Social Media

Writing press releases can be repetitive. But with AI, we’ve automated the heavy lifting. We feed it the basic info, and it spits out a press release that’s almost ready to go. And for social media? We’ve got bots that handle everything from posting content to analyzing user engagement.

Engineering

Our engineering team is leveraging AI to make their lives easier too. They’ve got workflows that turn Slack conversations into Jira tickets for sprint planning. It’s all about working smarter, not harder.

Accounting and Revenue Operations

Even the accounting department is getting in on the AI action. They’ve got AI-powered workflows that prioritize tasks and even help with financial planning. And for revenue operations, AI is a lifesaver when it comes to crafting personalized emails at scale.

The Bottom Line

AI isn’t just a tool; it’s a teammate. It’s helping us at Stellar to focus on what really matters, freeing up time and resources so we can push the envelope even further.

So, whether you’re in customer support, content creation, or any other field, combining AI with automation is the future. And the future is looking pretty stellar.

And there you have it! That’s how Stellar is using AI to revolutionize the way we work. What are you waiting for? Get on this train; it’s going places!